{"id":39,"date":"2024-03-29T13:50:20","date_gmt":"2024-03-29T13:50:20","guid":{"rendered":"https:\/\/www.suedwollegroup.com\/erwo-immobilien\/?page_id=39"},"modified":"2026-05-07T10:00:12","modified_gmt":"2026-05-07T10:00:12","slug":"privacy","status":"publish","type":"page","link":"https:\/\/erwo-immobilien.de\/en\/privacy\/","title":{"rendered":"Privacy"},"content":{"rendered":"\t\t
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Privacy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Privacy Policy of ERWO Immobilien & Beteiligungen GmbH & Co KG<\/strong><\/p>

In this privacy policy, we inform you about the processing of your data when you use our website.<\/p>

By “your data” we mean personal data. Personal information is information that helps us identify you. Be it directly or by combining it with other data. This includes, for example: your name, your address, your e-mail address. Your phone number, customer number, or order number.<\/p>

Statistical data that we collect when you visit our website, for example, and which cannot be associated with your person, does not fall under the term personal data.<\/p>

You can print or save this privacy policy by using the usual functionality of your browser.<\/p>

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1.\tData Controller <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The data controller within the meaning of the EU General Data Protection Regulation (“GDPR”) is<\/p>

ERWO Immobilien & Beteiligungen GmbH & Co KG
Wieseneckstr. 26
90571 Schwaig
Germany
Phone: +49 911 504 800<\/a>
Email: info@erwo-immobilien.de<\/a><\/p>

(hereinafter referred to as “ERWO Immobilien”, “we” or “us”)<\/p>

Please contact the above office with any questions or requests regarding the protection of your data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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2.\tContact details of the data protection officer <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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ERWO Immobilien & Beteiligungen GmbH & Co KG
Wieseneckstr. 26
90571 Schwaig
Phone: +49 911 504 800<\/a>
Email: info@erwo-immobilien.de<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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3.\tData processing when contacting us <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You have the opportunity to get in touch with us. In this context, we process your telephone number, mobile phone number and\/or email address exclusively for the purpose of communicating with you, e.g. so that we can contact you if you have any queries in relation to your request. The provision is voluntary. However, if you do not provide it, we will not be able to contact you if you have any questions.
The legal basis for the aforementioned data processing is Art. 6 para. 1 b) GDPR.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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4.\tVisit of this website <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Every time you use our website, we collect the data that your browser automatically transmits in order to enable you to visit the website. These are in particular:<\/p>

\u2022 IP address of the requesting device
\u2022 Date and time of the request
\u2022 Address of the website accessed and the requesting website
\u2022 Information about the browser used and the operating system of the end device<\/p>

The data processing is necessary to enable visitors to visit the website and to ensure the long-term functionality and security of our systems. For the purposes described above, the aforementioned data is also temporarily stored in internal log files in order to compile statistical information about the use of our website, to further develop our website with regard to the usage habits of our visitors (e.g. if the proportion of mobile devices used to access the pages increases) and to maintain our website in general administratively.<\/p>

The legal basis for the aforementioned data processing is Art. 6 para. 1 b) GDPR.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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5.\tInformation on the use of cookies and similar technologies <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We use cookies in order to be able to implement certain technically required functions of our website, to be able to track the use of our offers and for the continuous optimisation of the websites and to be able to provide content tailored to your wishes. Cookies are small text files that are stored on your hard drive by a website. Cookies do not cause any damage to your computer, they cannot run programs and they do not contain viruses. Instead of cookies, so-called tracking pixels or comparable common technologies may also be used, which serve to (temporarily) store information about specific users or usage processes (collectively referred to as “cookies”). You can prevent cookies from being stored on your computer at any time via the settings of your browser, please use the settings or the help function of your browser. The function of our website may then be limited. We use cookies for various purposes. The individual cookies are listed below.<\/p>

Technically necessary cookies<\/strong>
These cookies are mainly used to enable you to use the site’s functions, e.g. to hold form data (e.g. as part of the contact form) or to control the display of information (e.g. the cookie banner). The legal basis for the data processing carried out in connection with the technically necessary cookies is Art. 6 para. 1 f) GDPR, based on our legitimate interest in enabling you to use our website comfortably and individually and to make the use as time-saving as possible. In certain cases, these cookies may also be necessary for the performance of a contract or for the implementation of pre-contractual measures, then the processing is carried out in accordance with Art. 6 para. 1 sentence 1 b) GDPR. Deactivating these technically necessary cookies is not offered.<\/p>

Cookie Analysis<\/strong><\/span>
We also use cookies for website analysis, advertising and marketing purposes, to enable personalised advertisements and also to show you promotional content on external websites (e.g. Google or You Tube) for our products and offers that you have been interested in on our website or that matches content that we believe is that they are interesting for you. General information about possible interests of users of our website and other interested parties, which has been collected by third parties on other websites, is also used in the context of the personalized advertising of our content (so-called re-targeting). The information is stored on cookie identifiers. You will not be identified as a person but will be recognized solely on the basis of the end devices you use. If the cookies are deleted, the personalization of the advertising content will also be eliminated. We only use these cookies if you agree to their use. The legal basis for the data processing carried out in connection with marketing cookies is your consent (Art. 6 para. 1 a) GDPR).<\/p>

If personal data is transferred to the USA, you will obtain your explicit consent in accordance with Art. 49 para. 1 sentence a) via the cookie banner for this data transfer. GDPR. The associated risks can be found below under “Data transfer to third countries”. You can withdraw your consent by going to the cookie settings [GK1.1]and changing the appropriate selection there.<\/p>

You can also access the cookie settings from any page of this website via the footer.[GK2.1]
We would like to point out that some pages of our website may also contain cookies that are not directly related to ERWO Immobilien. If you visit a page with content embedded by third parties, those third parties may have set their own cookies. ERWO Immobilien has no influence on the use of these cookies and cannot access them due to the way cookies work, as access to cookies is only possible for the person who originally set them.<\/p>

Use of Google Analytics<\/strong><\/span>
Our website uses functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.<\/p>

Google Analytics uses “cookies.” These are small text files that your web browser stores on your device and enable an analysis of website use. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server is usually located in the USA.<\/p>

Google Analytics cookies are set on the basis of Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in optimising our website in order to optimise our website and, if necessary, advertising.<\/p>

IP anonymization<\/strong>
We use Google Analytics in conjunction with the IP anonymization feature. It ensures that Google shortens your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. There may be exceptional cases in which Google transmits the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website and internet usage. The IP address transmitted by Google Analytics will not be merged with other data held by Google.<\/p>

Browser Plugin<\/strong>
The setting of cookies by your web browser can be prevented. However, some features of our website may be limited as a result. You can also prevent the collection of data relating to your website use, including your IP address, including subsequent processing by Google. This is possible by downloading and installing the browser plugin accessible via the following link: https:\/\/tools.google.com\/dlpage\/gaoptout?hl=de[GK3.1].<\/p>

Objecting to data collection<\/strong>
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to our website: Deactivate Google Analytics[GK4.1].<\/p>

Details on the handling of user data by Google Analytics can be found in Google’s privacy policy: https:\/\/support.google.com\/analytics\/answer\/6004245?hl=de.[GK5.1]
Order processing<\/strong>
In order to fully comply with the statutory data protection requirements, we have concluded a contract processing agreement with Google.<\/p>

Demographics on Google Analytics<\/strong><\/p>

Our website uses the “demographics” feature of Google Analytics. It can be used to create reports that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. It is not possible to assign the data to a specific person. You can disable this feature at any time. This can be done via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section “Objection to data collection”.<\/p>

Google Tag Manager<\/strong><\/span>
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.<\/p>

Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not carry out any independent analyses. It is only used to manage and display the tools integrated via it. However, Google Tag Manager does collect your IP address, which may also be transmitted to Google’s parent company in the United States.<\/p>

The use of Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and \u00a7 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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6.\tData processing in case of tenant interest and tenant <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you are a tenant or prospective tenant in our building, we process your personal data for the preparation, conclusion and execution of the rental agreement, for communication within the framework of the tenancy as well as for the administration of our property and for the preparation of the utility bill.<\/p>

The legal basis for data collection is the processing of contractual relationships with you or for the implementation of pre-contractual measures in accordance with Art. 6 para. 1 lit. b) GDPR.<\/p>

For the execution of the tenancy, we can commission external service providers, such as craft businesses or the like. If we pass on data to these service providers, they may only use the data to perform their tasks. The service providers have been carefully selected and commissioned by us. They are contractually bound by our instructions and have appropriate technical and organisational measures in place to protect the rights of the data subjects.<\/p>

The data from the tenancy will be deleted if it is no longer necessary to achieve the purposes for which it was collected and there is no longer a legal obligation to store it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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7.\tVideo surveillance on our premises <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We monitor security-relevant areas inside and outside our buildings and premises by means of video transmission (live streams). At site\/building locations where we use video surveillance, this is indicated by a corresponding sign.<\/p>

As part of our security concept, video recording is carried out to ensure a quick assessment of the building’s exterior facades, including the surrounding environment, without endangering our own personnel. General video surveillance of public spaces does not take place in principle. As soon as you are within the detection range of the cameras, you are the subject of this data processing.<\/p>

We have a legitimate interest in the use of video surveillance (Art. 6 para. 1 lit. f) GDPR). It makes a significant contribution to ensuring the most comprehensive building and personal safety possible in a way that is gentle on personnel.<\/p>

With video surveillance, we pursue the following goals:
\u2022 Securing the site from vandalism
\u2022 (necessary) monitoring of alarm-secured doors
\u2022 Detection of illegal entry attempts
\u2022 Detection of blocked emergency exits
\u2022 preservation of evidence in the event of criminal offences<\/p>

With the help of video surveillance, measures can be initiated immediately to eliminate grievances from the listed points. It serves not only to protect buildings, but also to protect your personal safety.<\/p>

Video data is only evaluated on an ad hoc basis. We can commission external service providers for the evaluation of video surveillance. In addition to the live stream, they also have access to recordings of the video cameras in the contractually defined area of responsibility. Video surveillance data will be deleted immediately if they are no longer necessary to achieve the purposes for which they were collected. In the event of a violation of the house rules, the commission of a criminal offence or if legal regulations require it, the recordings can or must be handed over to security authorities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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8.\tRecipients of the data <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In principle, the data collected by us will only be passed on if:<\/p>

\u2022 you have given your express consent in accordance with Art. 6 para. 1 a) GDPR,
\u2022 the disclosure pursuant to Art. 6 para. 1 f) GDPR is necessary for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in refraining from disclosing your data,
\u2022 we are legally obliged to disclose pursuant to Art. 6 (1) (c) GDPR, or
\u2022 this is legally permissible and necessary in accordance with Art. 6 para. 1 b) GDPR for the processing of contractual relationships with you or for the implementation of pre-contractual measures that are taken at your request.<\/p>

Part of the data processing may be carried out by our service providers. In addition to the service providers mentioned in this Privacy Policy, this may include, but is not limited to, data centers that store our website and databases, IT service providers that maintain our systems, consulting firms, suppliers, freight forwarders and postal service providers. If we pass on data to service providers, they may only use the data to perform their tasks. The service providers have been carefully selected and commissioned by us. They are contractually bound by our instructions and have appropriate technical and organisational measures in place to protect the rights of the data subjects.<\/p>

Within our group of companies, ERWO Holding AG, many systems and technologies are shared. This enables us to implement our processes efficiently and in a right-hand manner in the Group. For this reason, those companies and departments within ERWO Holding AG have access to your data that they need to fulfil our contractual and legal obligations or to fulfil their respective functions within ERWO Holding AG.<\/p>

We transmit encrypted data within the group to ERWO Holding AG
\u2022 for the purposes of the tax documentation and information obligations within the framework of the VAT group on ERWO Holding AG on the basis of legitimate interest pursuant to Art. 6 para. 1 f) GDPR.
\u2022 for the purposes of the group-wide HR department on the basis of legitimate interest in accordance with Art. 6 para. 1 f) GDPR.
\u2022 for the purpose of conducting internal investigations based on information based on our legitimate interest in accordance with Art. 6 para. 1 f) GDPR.<\/p>

In order to fully comply with the statutory data protection requirements, we have concluded a contract with H ERWO Holding AG on order processing.<\/p>

In addition, disclosure may take place in connection with official requests, court orders and legal proceedings if it is necessary for legal prosecution or enforcement (the legal basis for this data processing is, depending on the individual case, Art. 6 para. 1 c) or f) GDPR).<\/p>

Data transfer to third countries<\/strong><\/span>
As explained in this privacy policy, we use services whose providers are partly located in so-called third countries (such as the USA), i.e. countries whose level of data protection does not correspond to that of the European Union. To the extent that this is the case and the European Commission has not issued an adequacy decision (Art. 45 GDPR) for these countries, we have taken appropriate precautions to ensure an adequate level of data protection for any data transfers. These include, among others, the standard contractual clauses of the European Union or binding internal data protection regulations.<\/p>

Where this is not possible, we base the data transfer on exceptions to Art. 49 GDPR, in particular your explicit consent (Art. 49 para. 1 a) GDPR) or the necessity of the transfer for the performance of the contract or for the implementation of pre-contractual measures (Art. 49 para. 1 b) GDPR).<\/p>

If a transfer to a third country is provided for and there is no adequacy decision or suitable safeguards, it is possible and there is a risk that authorities in the respective third country (e.g. intelligence services) can gain access to the transmitted data in order to collect and analyse it, and that the enforceability of your rights as a data subject cannot be guaranteed. If you obtain your consent via the cookie banner, you will also be informed about this.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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9.\tStorage period <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In principle, we only store personal data for as long as it is necessary to fulfil the purposes for which we collected the data. After that, we delete the data immediately, unless we still need the data until the expiry of the statutory limitation period for evidentiary purposes for civil law claims or because of statutory retention obligations.<\/p>

For evidentiary purposes, we must retain contract data for another three years from the end of the year in which the business relationship with you ends. According to the statutory standard limitation period, any claims become statute-barred at this point in time at the earliest.<\/p>

Even after that, we still have to store your data for accounting reasons. We are obliged to do so due to legal documentation obligations that may result from the German Commercial Code, the German Fiscal Code, the German Banking Act, the Money Laundering Act and the Securities Trading Act. The periods specified there for the retention of documents are two to ten years.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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10.\tYour rights <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You have the following statutory data protection rights under the respective legal requirements:<\/p>

\u2022 Right to information (Article 15 GDPR, \u00a7 34 BDSG)
\u2022 Right to erasure (Article 17 GDPR, \u00a7 35 BDSG)
\u2022 Right to rectification (Article 16 GDPR, \u00a7 34 BDSG)
\u2022 Right to restriction of processing (Article 18 GDPR)
\u2022 Right to data portability (Article 20 GDPR)<\/p>

To exercise your rights described here, you can contact the contact details above at any time.<\/p>

You also have the right to complain to the data protection supervisory authority responsible for us. In Schwaig near Nuremberg, where we are based, the responsible supervisory authority is: Bavarian State Office for Data Protection Supervision, P.O. Box 606, 91511 Ansbach. Alternatively, you can contact the data protection authority in your place of residence, which will then forward your request to the competent authority.<\/p>

Right of revocation and objection<\/strong><\/p>

In accordance with Art. 7 (2) GDPR, you have the right to revoke your consent at any time from us. As a result, we will no longer continue the data processing that was based on this consent for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent before the revocation.<\/strong><\/p>

Insofar as we process your data on the basis of legitimate interests in accordance with Art. 6 para. 1 f) GDPR, you have the right to object to the processing of your data in accordance with Art. 21 GDPR and to give us reasons that arise from your particular situation and which, in your opinion, speak for an outweigh of your interests worthy of protection. If you object to data processing for direct marketing purposes, you have a general right to object, which we will implement even without giving reasons.<\/strong><\/p>

If you would like to make use of your right of revocation or objection, an informal message to the contact details mentioned above is sufficient.<\/strong><\/p>

Data security<\/strong><\/span>
To protect the security of your information during transmission, we use the encryption protocol TLS (Transport Layer Security), also better known as SSL (Secure Sockets Layer). This applies, among other things, to your orders or our contact form. We do not support older versions of the SSL protocol, which is why SSL connections to some older browsers are not accepted by our servers. We therefore recommend that you use an up-to-date browser version.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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20. March 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Privacy Privacy Policy of ERWO Immobilien & Beteiligungen GmbH & Co KG In this privacy policy, we inform you about the processing of your data when you use our website. By “your data” we mean personal data. Personal information is information that helps us identify you. Be it directly or by combining it with other […]<\/p>\n","protected":false},"author":28,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPrivacy - ERWO Immobilien<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/erwo-immobilien.de\/en\/privacy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy - ERWO Immobilien\" \/>\n<meta property=\"og:description\" content=\"Privacy Privacy Policy of ERWO Immobilien & Beteiligungen GmbH & Co KG In this privacy policy, we inform you about the processing of your data when you use our website. By “your data” we mean personal data. Personal information is information that helps us identify you. 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